Conversion & lifecycle · Free
Microsoft Clarity for B2B teams
Use recordings and heatmaps to investigate where visitors struggle on a page.
By Microsoft · Plan information checked 2026-10-12
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A practical example
Finding a specific friction point after analytics shows a conversion problem.
When to choose something else
Counting sales outcomes or judging a whole audience from a handful of sessions.
Your first useful workflow
Step 1
Install the script only after reviewing your tracking and privacy requirements.
Step 2
Filter sessions to the page and device where drop-off is highest. Look for repeated behaviour.
Step 3
Turn the pattern into one testable change and measure both completion and lead quality.
How to know the setup works
Check that sensitive inputs are masked and events are captured correctly. Validate any proposed fix with more than a few recordings.
Compare before adding another subscription
Compare the job, required access, data handling and the cost of your expected volume. Two tools solving the same job often create more work.
All conversion & lifecycle tools ↗Make the tool part of a working system.
Tool choice is one decision. Ownership, measurement and follow-up make it useful.
Explore the related capability ↗Talk through your setup ↗